Writers’ Cabin Terms and Conditions and Sauna Waiver
Thank you for choosing to book a retreat at the Writers’ Cabin, we are looking forward to hosting you. Please take a couple of minutes to read the Terms and Conditions below thoroughly. They include important information that forms part of the contract between you and Write Within so that you know what to expect during your retreat and you can make the most of the special time you have carved out to stay with us.
When you make a booking, you are entering a contract with us based on the Terms and Conditions set out below. When you or use this website to place bookings, the Property Management System SuperControl will process your Personal Data as my appointed Processor.
It is the responsibility of the person making the booking to ensure that each guest has read, accepts and will adhere to these Terms and Conditions and will observe and comply with all relevant instructions and safety information provided to them before and during their retreat. Copies of these Terms & Conditions are placed in the Writers’ Cabin.
1. Booking
a) Adults Only: You must be over 18 years of age to make a booking and stay in the Cabin. Your name, address, email and phone number must be provided on booking which can be done via the website.
b) Pets are not permitted.
c) Payment Terms: £75.00 is payable at time of booking as a deposit which will be set against the balance. The balance is due 28 days before you arrive.
2. Cancellation, Booking Amendments, Refund Policy & Insurance
a) Cancellations & Booking Amendments: If you wish to cancel or amend your booking, please contact us by email immediately. If you want to change the dates of the retreat, we will do our best to accommodate your request subject to that alternative date being available and provided you notify us no less than 28 days before the first day of the retreat. After 28 days, cancellation policies will apply, as below.
An administration charge of £25 will be applied if you amend your booking. If the price has increased between the date the booking was made and the date an alternative date is requested, the higher price will be applied. If we cannot accommodate your request, and you wish to cancel the booking, then our cancellation charges as set out below will apply.
b) Refunds Policy: For Retreats at the Writers’ Cabin our refunds policy is as follows:
- To receive a full refund, you must cancel more than 28 days before check-in
- If you cancel between 7 and 28 days before check-in, we will refund you 50%
- If you cancel less than 7 days before check-in, no refund is given
c) Insurance: If extreme weather or other events beyond your control prevent you from commencing or completing your retreat, you are still subject to these cancellation terms. We strongly recommend that you take out a travel insurance policy which covers this eventuality.
d) Changes: If we need to change or cancel the booking due to circumstances which were unforeseen when the booking was made including but not limited to extreme weather and/or other events beyond our control, we will endeavour to offer you a suitable alternative booking. If we are not able to do so or if you do not accept the alternative booking we offer, the booking will be deemed cancelled and we will refund you the total amount you have paid us. We are not responsible for or liable to pay any compensation or expenses incurred by you as a result of a cancellation or alteration made.
3. Check In/Out Times
Arrival: Check in time is from 4.00pm onwards on the day of your arrival.
Departure: Check out time is by 10.30am on the day of your departure.
Please keep us informed of your ETA on the day of your arrival via 07866 384359. We will usually be able to show you to your accommodation upon arrival. If we are not able to do so, we will send you instructions for how to access the Cabin.
We recommend using the directions that we provide in the Welcome Pack as we share a postcode across a two-mile radius, so sat nav is not reliable. Full information on public transport and taxi options is set out in the Welcome Pack.
4. Sauna Waiver
A complimentary sauna of up to 90 minutes is offered to each guest, subject to availability; additional saunas are subject to arrangement and availability and cost £45. If you are booking on behalf of yourself and another guest, it is your responsibility to ensure that your additional guest has agreed to these terms and conditions, and knows how to practice safe sauna use. A copy of our sauna guidelines are placed just outside the sauna and in the Cabin Manual inside the property. Alcohol or drugs are not permitted while using the sauna.
You must not sauna if you:
- Are pregnant or think you could be pregnant
- Have cardiovascular disease
- Suffer from high/low blood pressure
- Have respiratory issues
- Are suffering from skin disease, open sores or wounds
- Have an illness which means you have an inability to perspire
- Are currently taking medications including: anti-coagulants; anti-histamines; vaso-constrictors; vaso-dilators; stimulants; hypnotics; narcotics or tranquilisers or any other medications that contraindicate taking saunas
- Have epilepsy
- Have recently had surgery or been unwell
- Feel dizzy or experience discomfort in heat
- Have any health or mobility-related condition which makes you question the advisability of taking a sauna
Write Within reserve the right to refuse admission for any reason that may be deemed a health and safety risk. All individuals using the cold plunge or sauna do so at their own risk. It is your responsibility to ensure that you can manage exposure to cold and hot temperatures. The sauna is not overseen by a member of staff.
Typically the sauna temperature will range between 60-80℃. The electric stove is for staff use only and we will turn it on and off for you. You are not allowed to touch it at any time. Please contact us if you want any changes need to be made to the stove, or the ventilation system.
5. Code of Conduct
If any guest fails to comply with the standards and behaviours set out below, we reserve the right to require that that guest leaves the premises, in which case no refund will be given for any balance of the retreat remaining at that point. Each guest must:
a) only use the accommodation for the purposes of the retreat and must not enter any areas which are not included as part of the accommodation.
b) use all due care and attention when using paths and other areas of the accommodation and the surrounding area, which may well be uneven. This includes but is not limited to the use of torches at night-time and weather appropriate footwear with adequate grip.
c) keep the Cabin and shower room and all other areas of the accommodation and any contents clean and tidy and leave them in the same condition as found on arrival.
d) not use the accommodation, or allow it to be used, for any dangerous, offensive, noisy, illegal or immoral activities.
e) comply with all safety information provided in these Terms and at the accommodation for use of the Cabin and shower room.
f) not smoke inside any part of the accommodation. Please note smoking includes use of vapours and/or e-cigarettes.
g) not use candles, fireworks, light open fires or use Chinese lanterns in any part of the accommodation or the surrounding garden.
h) dispose of all recycling and rubbish as instructed.
6. Liability
a) Liability: Write Within accepts no liability for theft, loss or damage, of whatever nature, during or as a result of your stay in the Cabin, while using the shower room or in the surrounding garden and area. The person who books the retreat assumes responsibility for any other guests, their companions, and any others invited by you or them to the site. You and all members of your party are jointly and severally responsible for all loss, damage or injury which may arise, for Write Within or any third party, as a direct or an indirect consequence of your retreat.
b) Damages and Breakages: Accidents happen. In the event of you breaking or damaging something during your stay, please let us know as soon as possible after its occurrence so we can replace or repair the item before the next writer arrives.
c) Possessions: We cannot accept responsibility for loss or damage to personal possessions or vehicles during your stay. Please ensure any valuables remain locked in the Cabin or your car.
d) Your safety: Every effort has been made to ensure you and your guests’ safety on site but we cannot accept responsibility for any accidental injuries. There is a first aid kit and contact numbers for the local hospitals, the nearest GP surgery and the local pharmacy inside the Cabin.
d) Cleaning charge: In the very unlikely event that you leave the accommodation or equipment in a poor condition which results in additional deep cleaning, you may be charged to cover the costs incurred.
e) Lost Property: It’s your responsibility to thoroughly check your accommodation before leaving and ensure that you take all your belongings with you. If upon returning home you find that you have left something important behind then, subject to us finding the item, we are happy to post it back to you, upon receipt of funds to cover postage and packing. Anything left behind which is not claimed within three months of the end of your stay will be disposed of or given to charity.
d) Nothing in these Terms excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.
7. Miscellaneous
a) Description: Whilst every care is taken to provide a true and accurate description of the accommodation over time, alterations are made and some things do change. You accept that no refunds are available for such discrepancies.
b) Repair Work: In the unlikely event that we need to access any part of the accommodation to undertake remedial or repair work during your retreat, we will inform you in advance, and we reserve the right to enter any part of the accommodation in that event.
b) Guest allocation: The maximum number of guests entitled to stay in the property is two.
e) Data: Any data gathered during the course of this booking may be held only for the purposes of dealing with your booking. Please refer to our Privacy Policy.
f) This Contract and any dispute or claim arising out of or in connection with it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales
g) Complaints: Should you have any complaint during your retreat, please notify us immediately so that we may address it as appropriate. Should you remain unsatisfied, please notify us in writing within seven days of the end of your stay.
You can write to us at:
Write Within, Nant Y Filltir, Penegoes, Machynlleth SY20 8UW or email julia@writewithin.wales
